Business Etiquette

This ESL lesson plan is designed around a short video titled Business Etiquette Basics and the themes of business etiquette. Students learn vocabulary related to workplace manners and communication, discuss quotations about etiquette, talk about business etiquette, predict the content of a short video, watch a short video, answer comprehension questions, analyse a short video, write about what they have learned from viewing a short video, develop critical thinking skills by exploring issues raised in a short video, perform a roleplay, read an article, answer comprehension questions, discuss topics raised in an article, write about what they have learned from reading an article, and reflect on the lesson.

Language level: Pre-intermediate (A2) – Intermediate (B1)

Topic: Business etiquette

Language: Vocabulary related to workplace manners and communication

Learner type: Teens and adults

Time: 90–120 minutes

Objectives:

• To introduce students to the concept of business etiquette.
• To expand students’ vocabulary related to workplace manners and communication.
• To develop students’ viewing, listening and reading comprehension skills.
• To improve students’ speaking skills through discussion and roleplay.
• To enhance students’ writing skills through guided tasks.
• To encourage critical thinking through reflection and analysis of workplace

Watch the short video.